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Privacy Policy

Last updated: 26 April 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Definitions

For the purposes of this Privacy Policy:

  • Account — a unique account created for you to access our Service or parts of our Service.
  • Affiliate — an entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50% or more of shares, equity, or voting rights.
  • Company — refers to Times Up Accountants (also called “the Company”, “We”, “Us”, or “Our”).
  • Cookies — small files stored on your device that help improve browsing experience and track usage.
  • Country — refers to the United Kingdom.
  • Device — any device such as a computer, mobile phone, or tablet used to access the Service.
  • Personal Data — any information that relates to an identified or identifiable individual.
  • Service — the website and accounting services provided by the Company.
  • Service Provider — any third-party individual or company that processes data on behalf of the Company.
  • Usage Data — data collected automatically when using the Service.
  • Website — the official website of the Company.
  • You — the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is acting.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, city, postcode

Usage Data

Usage Data is collected automatically when using the Service and may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information and diagnostic data

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity and improve our Service.

Cookies may be:

We use cookies to:

  • Enable essential website functions
  • Improve user experience
  • Analyse website performance

You can set your browser to refuse cookies, but some parts of the Service may not function properly.

Use of Your Personal Data

We use personal data for purposes including:

  • Providing and maintaining our services
  • Managing client relationships and accounts
  • Performing contractual obligations
  • Contacting you regarding services or enquiries
  • Improving our website and services
  • Meeting legal and regulatory obligations
  • Business analysis and service improvement

Sharing of Your Personal Data

We may share your information in the following situations:

  • With service providers who support our operations
  • With affiliates and business partners under confidentiality obligations
  • During business transfers such as mergers or acquisitions
  • When required by law or legal authorities including HM Revenue & Customs
  • With your consent

Retention of Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, and accounting obligations.
Usage data is retained for shorter periods unless required for security or legal compliance.

Transfer of Your Data

Your information may be processed outside your local jurisdiction. By using our services, you consent to such transfers, provided that appropriate safeguards are in place.

Delete Your Data

You may request access to, correction of, or deletion of your personal data. We may retain certain information where legally required.

Disclosure of Your Data

We may disclose your personal data:

  • To comply with legal obligations
  • To protect our rights or property
  • To investigate fraud or misuse
  • To ensure user safety

Security of Your Data

We take reasonable measures to protect your personal data, but no method of transmission or storage is completely secure.

Third-Party Services

We may use third-party providers for analytics, hosting, and service delivery. These providers operate under their own privacy policies.

Children’s Privacy

Our services are not directed at individuals under 13. We do not knowingly collect data from children.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us through our website contact page.